Office administrator
Wallisdown, Poole · Full time or part time · Flexible hours
Main tasks of the role
- Responding to customer enquiries by telephone and email
- Processing customer orders
- Coordinating shipping and logistics administration
- Preparing order documentation and production worksheets
- Assisting with accounts administration
- Supporting marketing activities, including website updates and social media content
- Maintaining and cleansing customer and product data
- Maintaining accurate records using internal systems
- Liaising with customers, suppliers and couriers to ensure smooth order fulfilment
- Providing administrative support to the wider business as required
Previous experience required
- Previous experience in an office administration or administrative support role
- Good working knowledge of Microsoft Windows — essential
- Good working knowledge of Microsoft Office and administration systems — essential
- Experience using ERP, CRM or order management systems — preferred
- Strong organisational skills with excellent attention to detail
- Ability to prioritise workloads and work to deadlines
- Good communication skills with customers
- Experience of social media or marketing administration would be advantageous
- A proactive approach, and the ability to work as part of a team
Hours & package — flexible
Full time — £25,000
35 hours per week, flexible. Typically Monday to Thursday 09:00–17:00 with a half-hour lunch, Friday 09:00–13:00. Statutory holiday, sick pay and pension contribution.
Part time — £18,928
26 hours per week, flexible (£14 per hour equivalent). Typically Monday to Thursday 09:00–15:00 with a half-hour lunch, Friday 08:00–12:00. Statutory holiday, sick pay and pension contribution.
To apply, send us a message with "Job application" selected, or email sales@anchoright.co.uk with your CV.